Refund Policy

Free plan first

Precious Leads offers a free plan with no time limit and no credit card required. We encourage you to try the Service on the free plan before paying — that way you know exactly what you’re getting.

Billing and cancellation

• Paid subscriptions are billed monthly, in advance, through our payment processor.
• You can cancel at any time from your account. Cancellation stops future charges; you keep access to your paid plan until the end of the period you already paid for.
• After a paid subscription ends, your account moves to the free plan. If your data exceeds free-plan limits, it is not deleted — you just cannot add more until you are within the limits or upgrade again.

Refunds

• If something went wrong — you were charged in error, you were double-charged, or a billing mistake occurred on our side — contact us and we will make it right with a full refund of the affected charge.
• If you simply forgot to cancel, contact us within 14 days of the charge and we will review the request in good faith; unused subscription time in that window is generally refunded.
• Beyond these cases, payments for periods already elapsed are non-refundable.

How to request a refund

Email contact@preciousleads.com from your account’s email address with the subject “Refund Request”, including the date and amount of the charge. We respond to refund requests within a few business days, and approved refunds are returned to your original payment method (bank processing times may add a few days).

Chargebacks

If you have any billing issue, please contact us first — we resolve almost everything quickly. Chargebacks filed without contacting us may lead to suspension of the associated account while the dispute is investigated.